Crystal A. Arlington, CSP, CLP
Since 2000 I have been the president of Affiliated Grounds Maintenance Group Inc. and have directed the management of Landscaping, Lawn Maintenance, Lot Sweeping, Snow and Ice operations throughout Pennsylvania, Ohio, New York, Maine, Georgia, New Jersey, and Florida. These locations have given me the opportunity to service my customer base in a wide variety of weather, from ice storms and 1 or 2 foot snow falls in 24 hours or less, to preparing for hurricanes in Florida.
Erie Pa. where our corporate office is, receives on average 50 plowing events and 70 salting events per year. The average snowfall in a 15 mile radius can range from 90" to as much as 200". These wide fluctuations of weather have allowed me to become very qualified in dealing with issues regarding scheduling, routing, customer service and subcontractor relations. In the past 7 years I have dealt with over 20 subcontractors at a time. I am experienced with all aspects of record keeping, snow budgets, contractual language, and dealing with all types of subcontractors to ensure customer satisfaction based on a level of expectation.
Work experience
- Affiliated Grounds Maintenance Group Inc., Erie, PA, August 2000 to Present, President
- C & K Logistics, Erie, PA, January 2000 to Present, President
- Kuhl Daycare and Caring Mothers Daycare Inc., Erie, PA, August 1998 to present, Owner and operator of both In-home daycare and two Pennsylvania State licensed centers.
- Arlington Lawncare Inc, Erie, PA, May 1992 to present, Office manager for multi-million dollar company
Education
- Fairview High School, Fairview, PA, Graduate in June 1991
- Erie County Technical School, Summit, PA, Graduated in June 1991
- Tri-State Business Institute, Fairview, PA, Graduated in December of 1998
- Mercyhurst College, North East, PA, Graduate in June of 2007
Certifications and trainining
- Certified Landscape Professional (CLP) November 2008
- Certified Snow Professional (CSP), November 2006
- Compu-Master achievement on Power Point Presentations March 2005
- Excelling as a Manager /Supervisor March 2005
- Business Sales & Marketing March 2005
- Women’s Business Conference April 2005
- National Snow & Ice Symposium June 2005
- Business Leadership Conference September 2005
- Micro-soft windows Solutions Conference August 2005
- National Snow & Ice Symposium June 2006
- Business Leadership Conference September 2006
- Professional Development Conference October 2006
- Landscape Green Industry Conference November 2006
- National Snow & Ice Symposium June 2007
- Business Leadership Conference September 2007
